|
|
Joined: Dec 2009
Posts: 12
Member
|
OP
Member
Joined: Dec 2009
Posts: 12 |
Walked in this morning, all my phones have no displays lit but the green lights on the modules in the carrier are on...I unplugged and replugged but no change....where should I look to solve this?? Thanks! I need my phones back....
|
|
|
|
|
Joined: Oct 2006
Posts: 111
Member
|
|
Member
Joined: Oct 2006
Posts: 111 |
Are you still down?
I would turn off the power switch on the right upper side of the carrier cabinet.
Next I would reseat all the modules and make very sure they are fully seated in the cabinet and snapped in at the top.
After a few minutes I would turn the power switch back on and hopefully the phone sets will be working.
I've seen this happen when the AC power takes several hits on/off on/off...sometimes the processor light will still be green, sometimes red. Usually a power off for a few minutes then power on will resolve it.
Otherwise I would power off and pull all modules except the center processor and see if stations connected to it will work. If so, start adding the modules back one at a time.
DT98
|
|
|
|
|
Joined: Dec 2009
Posts: 12
Member
|
|
OP
Member
Joined: Dec 2009
Posts: 12 |
Yeah still down, after reseating as you suggested. I will try pulling the modules as you suggested, thanks.
|
|
|
|
|
Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
|
|
Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
Your profile doesn't say where in NY you are but i am in the Albany area if you need help.
|
|
|
|
|
Joined: Dec 2009
Posts: 12
Member
|
|
OP
Member
Joined: Dec 2009
Posts: 12 |
I'm on Long Island, sorry...but thanks. Still trying to narrow it down...
|
|
|
|
|
Joined: May 2002
Posts: 4,249 Likes: 5
Moderator-Avaya, Polycom
|
|
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,249 Likes: 5 |
|
|
|
|
|
Joined: Dec 2009
Posts: 12
Member
|
|
OP
Member
Joined: Dec 2009
Posts: 12 |
It appears that the 6.0 processor module went out...I have a 3.1 backup I'm going to use. Who fixes processors (cheap)?
|
|
|
|
|
Joined: Dec 2005
Posts: 9,121 Likes: 3
Spam Hunter
|
|
Spam Hunter
Joined: Dec 2005
Posts: 9,121 Likes: 3 |
Probably better to just replace it rather than repair.
I Love FEATURE 00
|
|
|
|
|
Joined: Feb 2005
Posts: 12,334 Likes: 3
Member
|
|
Member
Joined: Feb 2005
Posts: 12,334 Likes: 3 |
Who fixes processors (cheap)?
Nobody. They all expect to be paid.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
|
|
|
|
|
Joined: Apr 2004
Posts: 4,991
Member
|
|
Member
Joined: Apr 2004
Posts: 4,991 |
|
|
|
|
Forums84
Topics93,884
Posts637,026
Members49,676
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (jsaad),
81
guests, and
24
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
![[Linked Image]](https://sundance-communications.com/images/banners/nextgen154x64.jpg)
