Business Phone Systems

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Joined: Dec 2009
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Walked in this morning, all my phones have no displays lit but the green lights on the modules in the carrier are on...I unplugged and replugged but no change....where should I look to solve this?? Thanks! I need my phones back....

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Are you still down?

I would turn off the power switch on the right upper side of the carrier cabinet.

Next I would reseat all the modules and make very sure they are fully seated in the cabinet and snapped in at the top.

After a few minutes I would turn the power switch back on and hopefully the phone sets will be working.

I've seen this happen when the AC power takes several hits on/off on/off...sometimes the processor light will still be green, sometimes red. Usually a power off for a few minutes then power on will resolve it.

Otherwise I would power off and pull all modules except the center processor and see if stations connected to it will work. If so, start adding the modules back one at a time.
DT98

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Yeah still down, after reseating as you suggested. I will try pulling the modules as you suggested, thanks.

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Your profile doesn't say where in NY you are but i am in the Albany area if you need help.

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I'm on Long Island, sorry...but thanks. Still trying to narrow it down...

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It appears that the 6.0 processor module went out...I have a 3.1 backup I'm going to use. Who fixes processors (cheap)?

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Probably better to just replace it rather than repair.


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Who fixes processors (cheap)?

Nobody. They all expect to be paid.

-Hal


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Where on long island ?


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