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Joined: Jan 2010
Posts: 27
Member
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Member
Joined: Jan 2010
Posts: 27 |
Is there any way to gain "headset control" on a Partner Plus with 18D phones? I'm using a M22 Plantronics base w/ an H41 Hset. Any way to stop off-hook selection?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
You will need to program the ALS for the ext the headset is being used on through "system programing" in the Partner programing.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Since you have to lift the handset to operate that particular headset, one trick is to assign a non-existent line to the phone. Label it as "Hang-Up". Take the handset off the cradle and leave it off, press the Hang Up line between calls.
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