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#98996 03/06/11 03:28 AM
Joined: Mar 2005
Posts: 55
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IP Offce release 4.2.4
System stops receiving incoming calls on the Pri. Able to continue outgoing calls. The client has to restart the system. Fist occurrance was 2 weeks ago. Now its happening consistently during the day. Going to head out there Monday. Any ideas on what it could be. I think it could be T1.

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#98997 03/06/11 03:36 AM
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I don't know the IP Office, but sounds like the T-1 may be loosing sync.


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#98998 03/06/11 11:14 AM
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Have you looked at the error logs or watched the system from the status program to see what exactly is happening to inbound and outbound calls?


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#98999 03/07/11 02:23 AM
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I'd look carefully at Monitor and it should tell the story. Of course, you need to catch the system mis-behaving...
Mike


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