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#99634 05/27/11 04:20 AM
Joined: Aug 2005
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Lost audio from VM Pro. Call status says that staion 402 calls (*17)voicemail but no audio is heard.Same on inbound calls routed to VM.
What to look for?

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Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

#99635 05/27/11 05:52 AM
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Sounds like you need to start the voicmail pro services. Control Panel/Administration/Services/Voicemail Pro/Start

Then you can change it to restart the service automatically in the future there too.

#99636 05/28/11 01:00 AM
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Have you upgraded your antivirus or firewall on machine running VMPro. I'd guess that the appropriate ports are now blocked. Test by temporarily disabling.
Mike


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