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Well I briefly did a dance and got into the web interface and the card layout was all wrong. I tired to delete the cards but I think I need to just wipe the system. Unfortunately I tried to set a new IP address and now lost the web interface system entirely.
Next I tried the reset toggle.
I am still not getting anything on the one NEC phone I have.
Does anyone know how to do a factory reset of the CPU II card?
all I see in the manuals is doing it via software?
There are two buttons on the card SW1 which is a button and SW2 which is a reset toggle.
Thanks for any suggestions.

Because with a CP20, in the US, you are covered for 5 years. CP20 also does a couple of extra things for cloud integration.

I have a CIX100 system that is very reliable with digital phone. I just thought it would be fun to add ip phones.

I looked around for that software and it seems its long gone.
If I can get the one NEC phone I have working or the web interface on the CPU II card I can probably do any programming I need from those.
Though if you have a old copy of that software it might be good to have or upload to archive.org.

Thanks for the info,
well I got my MDF punched down, powered on the KSU and toggled the reset .
I connected to some phones, the 8 port SLIB card in Slots 1 and 2 appear to be working as I can dial extensions from the old analogue phones, I have not tested all 16 extensions yet.


Slot 3 has a card for a the one NEC office phone a DTH-320-1 I have. I am not getting anything from that phone, nothing on the display no dial tone no signs of life.
I am assuming the phones get their power from the phone line?
Checking the phone line I get about 4.8 volts DC, checking the 24V and 5V test points on the ESIB card they are 27V and 4.8V respectively.
The phone is connected to the yellow/orange pair at the MDF which according to the manual I have is first digital line from the 3rd card slot where the ESIB is. I also tried the 2nd digital line and same thing 4.8VDC and the terminal is dead.
Any advice on determining if I have a bad phone or a bad card? Seems like the phone is bad.

I also tested with the ethernet port on the CPUII, I get a lan activity light but did not see anything at the default IP 172.16.0.10 the IPK II Programming manual describes, but It may be a issue with my network I'll need to pay around with that more.
Thanks again for the assistance

Where were you in 2016 when I was trying to give licenses away to keep from losing them. When FYI went away so did all the money I had spent buying licenses.

What about the BackupRestore program in the c:\emanager\bin directory? Using this program I was able to backup directly to my computer.

What firmware level are the OAS's or MGI's? I had a similar issue on a system that's been installed for 15 years without a hiccup then the network went down and the OAS's didn't come back without a reboot or reseat the OAS card. I found out that particular OAS version had a known issue an update corrected it.

You can backup only to the SD (or SM) card. Then you can transfer the backup file to the eManager PC. You could also use an SD card reader
The only way to restore a backup is to make sure that the default.dat file is on the SD card, and then do a factory reset on the processor.

That would be the only way to get licenses. The licenses are locked to the processor, so you would also need to make sure that the processor had any other license, ie, station licenses that you needed.
Our office tossed most Toshiba equipment. It might be possible that there is a CIX processor in the warehouse.

Did you try administrator?

I think the latest is R5.20.

Trying to access SBX IP 320 pc admin. Connected to KSU, 192.168.1.1, laptop is 192.168.1.2. Type in credential admin, 0000 and I get an error message telling me either the user name of pw don't match. I re-initialized 3 times, no change. Any ideas?

Is there any way to get the last update to the firmware for CIX 100?

Thanks

Ken

I just learned you can backup your phone system to your emanager computer. There is a backup/restore program that can be run from the emanager directory.

My CIX100 does not have ip licenses. I would like to add them. Since Toshiba does not sell them anymore, could I buy a new processor board with the licenses.

You could use :Force Account Code" or "Force Authorization Code". Go into Short codes, pull up *8101 and clikc the help file. You can set an Account/Auth code...not the greatest of securty, as ANY account/auth code will work...but if they arent using them currently, no one would know...

You can change the shortcode to something else (like *810154321) but I don't believe there's a way to prompt for a password unless you get voicemail pro.

Can i password the Auto Attendant greeting?

Can *8101 be passworded

Thanks

Ken

The last time I had a simular problem was also on a Verizon FIOS line. I wonder why CPC isn't on by default. Most other carriers have it turned on.

Thanks for letting us know the resolution.

Thank you. Verizon fixed the problem for me. CPC had to be turned on. This has been a problem for years.

It might be a problem with the switch ports you're connecting to - some switch ports are very slow to update their link light and maybe the toner is trying to blink them too quickly...

Thx for the update! The way it uses Windows IIS sure handcuffs us going forward...

Silly question I know but why are people now upgrading to CP20 when NEC are exiting the market and third parties have started selling licenses for the CP10?