ok going to have them come out and at least bypass the system for now until i can (maybe) find a mitel tech to come out.
Unfortunately i have to call them to just by pass the system on one of the lines to get my 1-800-number working as its what im worried about most at the moment.
Summer and fall is our busy time and that is ending so at least this happened at a better time...thank god for small favors i guess.
I doubt i can find a mitel guy anywhere near here but i will try.
Maybe someone passing through here, were on the trans Canada highway west of thunder bay and east of winnipeg.