Originally posted by benb:
Yes the Samsung system can do caller ID routing using a full time auto attendant. I'm assuming your using POTS lines here. In the direct trunk menu page 1 change the "take input from" field to CID (default is trunk). Then on page 2 create an entry for the telephone number you want it to recognize and point it to whatever you want. It has to match exactly how it comes in, you might need to view a call in port activity first.
Your entry might look like
18885551515 GoTo EXT 01 201
or something like that.
Hope this helps!
Hey Thanks Ben!
Wow, this works fantastic!!! I knew something like this was possible. I would have never figured this out before. There is almost no documentation on the CID routing. .
This CID routing is not even listed in the brochures or tech manuals but it actually works!
How in the world did you ever figure this out? I must admit that you really know your SVMI system well. It seams that you know more about it then the people who wrote the Samsung SVMI-8E marketing and sales information since they don’t even list this as a feature.
That was exactly what I was looking for.
Thank you again for letting me know how to set this up.
