Hi guys

Was installing a brand new 7400 v4.70 with an Svmi-20i today. But I could not log on via hyperterm with my 'Cisco' lead. This usually works on the 20e but this is my first dealing with a 20i. Is there a new way to connect to the card? I have seen the svmi options on the DM tool but every time I click on it it says check connection to DM? If someone could point me in the right direction I would really appreciate it.

Thanks

Mike