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#570121 04/12/14 05:04 PM
Joined: Jul 2008
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Hi guys

Was installing a brand new 7400 v4.70 with an Svmi-20i today. But I could not log on via hyperterm with my 'Cisco' lead. This usually works on the 20e but this is my first dealing with a 20i. Is there a new way to connect to the card? I have seen the svmi options on the DM tool but every time I click on it it says check connection to DM? If someone could point me in the right direction I would really appreciate it.

Thanks

Mike

bubble #570126 04/12/14 09:26 PM
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You don't need to you can use dm tool to program voicemail if you have svmi20i
you need to make sure you have ip addy for svmi and is range in whitelist?

Gerrya #570137 04/13/14 12:16 PM
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Hi Gerrya

Thanks for your reply, i have set the ip address of the svmi 20i as 192.168.1.205. The ip address of the system is 192.168.1.204. When i try and click on MClass for expample the page says downloading and hangs for 10s then says check connection from DM tool to system. What am i missing here? Thanks again

bubble #570138 04/13/14 01:07 PM
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You have to add your PC into the management whitelist.

Genesiscomm #570209 04/15/14 12:14 PM
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Add your both IP addresses in whitelist in MMC 875

Salman



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