Hi all,

New to the forum but have been supporting BCM 400 / 50's as IT Manager for a credit union for 5 years.

I just finished setting up a USED BCM 50. I copied the CCR and AA setting from the other BCM's into the USED one.

I have one AA setting that is routes calls to our call center. I can dial the DN from within the branch, but when selected by the AA I get "The person you have called is not available"

Any ideas?