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Joined: Jun 2005
Posts: 349
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Member
Joined: Jun 2005
Posts: 349 |
hey guys,
I have a customer that their vm server has a bad HD and we want to move it to a new server.
I have a couple of quick questions.
i found IP Office 7.0.17 Voicemail Pro Software GA Release.
can i just install this onto the new server, reconfigure, reprogram, and be working fine?
what about licensing? is it just in the IPO?
is there anything strange i should be aware of with the configuration of the PC?
I have not done a new IPo in a couple of years and would rather be ready before i get out there.
thank you
Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Really depends on what release IPO you have.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jun 2005
Posts: 349
Member
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Member
Joined: Jun 2005
Posts: 349 |
Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
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Joined: Nov 2005
Posts: 828
Member
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Member
Joined: Nov 2005
Posts: 828 |
Version 3.4 doesn't exist - release jumped from 3.2 to 4.0. Voicemail Pro version should match phone system. Judging by the questions asked, I suspect that you're in a bit over your head. As a favor to your customer, consider bringing in a BP to assist.
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Joined: Jun 2005
Posts: 349
Member
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Member
Joined: Jun 2005
Posts: 349 |
It's 3.2 then. i know it is not 4 or up
the problem is the old vendor will not work with them unless they do a full upgrade on the phone system also. That is way out of the budget right now.
I would not mind getting assistance for this.
Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
Two of our Avaya mods are from CA. I suggest you start there for assistance.
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Joined: May 2004
Posts: 1,668 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,668 Likes: 4 |
Do you know the name of the Avaya partner that is saying that?
PLEASE, PM me and let me know that....
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