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#100312 09/12/11 12:14 PM
Joined: Jun 2005
Posts: 349
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Joined: Jun 2005
Posts: 349
hey guys,
I have a customer that their vm server has a bad HD and we want to move it to a new server.
I have a couple of quick questions.
i found IP Office 7.0.17 Voicemail Pro Software GA Release.
can i just install this onto the new server, reconfigure, reprogram, and be working fine?
what about licensing? is it just in the IPO?
is there anything strange i should be aware of with the configuration of the PC?
I have not done a new IPo in a couple of years and would rather be ready before i get out there.
thank you


Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Jun 2001
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Moderator-Avaya
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Moderator-Avaya
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Posts: 10,949
Really depends on what release IPO you have.


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
Joined: Jun 2005
Posts: 349
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Posts: 349
believe it's 3.4....


Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
Joined: Nov 2005
Posts: 828
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Joined: Nov 2005
Posts: 828
Version 3.4 doesn't exist - release jumped from 3.2 to 4.0. Voicemail Pro version should match phone system. Judging by the questions asked, I suspect that you're in a bit over your head. As a favor to your customer, consider bringing in a BP to assist.

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It's 3.2 then. i know it is not 4 or up
the problem is the old vendor will not work with them unless they do a full upgrade on the phone system also. That is way out of the budget right now.
I would not mind getting assistance for this.


Martin Wolfe
Wolfe Communications
Servicing the North Bay
Sonoma, Marin, Napa, Lake, San Francisco, Mendocino
ESI, Avaya, Star2Star,and Toshiba Installer
Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630
Two of our Avaya mods are from CA. I suggest you start there for assistance.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
Joined: May 2004
Posts: 1,659
Likes: 4
Moderator-Avaya
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Moderator-Avaya
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Joined: May 2004
Posts: 1,659
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Do you know the name of the Avaya partner that is saying that?

PLEASE, PM me and let me know that....


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