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Joined: Jun 2005
Posts: 64
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Joined: Jun 2005
Posts: 64 |
Hi All...
Need some help here. I believe I have a bad processor board. I'm getting an IO-PROCR 769, 1, and 1793 as well as ISDN-SGR 1793, 1, and 257. Can someone let me know if I'm going down the right path here.
I did a save translation a few months ago but have not made any major changes since. I think only two name changes.
Joe
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
Is this a Definity, if so what Version software
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Joined: Jun 2005
Posts: 64
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Joined: Jun 2005
Posts: 64 |
It is a Definity. V11. I have a spare processor card same version so I can down the system and swap it. I would need to get the license file put back on.
Joe
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
If it is not down, may not be the Proc.
I'll be in the office in AM & I'll look up your alarms,
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Joined: Jun 2005
Posts: 64
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Joined: Jun 2005
Posts: 64 |
So here's where things get weirder. Magically the errors and alarms all went away. I'm no longer under any maintenance plan with Avaya. The switch may have called out since the modem is still hooked up and set to call Denver. I would think they would do nothing given the lack of maintenance. Very strange.
As for the system...the PRI and C-Lan boards were both down. The straight T was working.
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Joined: Sep 2005
Posts: 898
RIP Moderator-General
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RIP Moderator-General
Joined: Sep 2005
Posts: 898 |
Did you have some problems with your PRI...looks like to me you lost your span..and your proc channel..span came back up and your back in business. Might want to do a "disp errors" trunk, resolved and see what was going on...
...bob...
Bob Wells
WellComm, Inc.
"As long as nobody's dead or in jail, it can't be all that bad ! "
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
Sounds like PRI went down like Wellco said.
Let us know what errors you have.
We can come on site if needed.
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Joined: Jun 2005
Posts: 64
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Joined: Jun 2005
Posts: 64 |
I have the carrier working on the PRI. They first said no its clean and it was the PBX but now they are saying the D channel is down. Still no CLAN card working. Waiting to see what the carrier fixes and if the PRI comes back up.
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Joined: Jun 2005
Posts: 64
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Member
Joined: Jun 2005
Posts: 64 |
T-Bird tests the circuit to be clean...
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