atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems SX2000 Paging - Problems Continue

Hi ~

I have an E&M card configured for paging. It's setup as a Loudspeaker Card and I have the 4 zones (1-4) set.

When I use the "Page" key programmed on a phone it shows "Ringing" but then nothing happens. It never connects and I never reach the system. It seems to be getting close as I can see the light on the E&M card go on for the zone I dial, but still nothing.

Any ideas?

Thanks!
Jeff

can you hook a test set up to the output and make sure that the chanel is opeening correctly.

Paging
Description
Paging lets you connect to loudspeaker/paging equipment to access individual paging zones or all paging zones simultaneously. Before you are connected to the paging equipment, you will hear a two-second burst of tone.
Conditions
• Paging applies to DNI and E&M paging systems.
• You will be disconnected from the pager if you perform a switchhook flash.
• You cannot Transfer, Forward, Camp-on, or set a Callback to the paging system.
• Different individual paging zones can be accessed simultaneously; however, you will receive a busy tone when you attempt to:
- page a zone already in use
- page while an all-zone page is underway
- make an all-zone page when an individual-zone page is underway.
• You can interrupt a page if Loudspeaker Pager Override is enabled in your station’s COS, but you cannot interrupt an all-zone page with an individual-zone page.
• You cannot be interrupted by another page if Loudspeaker Pager Equivalent Zone Override Security is enabled in your station’s COS unless an all-zone page attempts to interrupt your individual-zone page.
• You cannot use Paging when you are using Handsfree Operation.
• The system support up to 15 zones (plus a sixteenth zone number for accessing all the zones simultaneously). Zones may be designated 00 to 15.
• On SUPERSET telephones, the SPEAKER key will not have any effect when you are paging.
• On attendant consoles, the pager cannot be accessed if current call information is displayed in the SOURCE or DESTINATION area.
Programming
• For E&M trunks, program the E&M trunk card used for paging as Loudspeaker Pager in the System Configuration form. For a DNIC Music On Hold / Pager (DMP) unit, program "DMP" in channel #1 and channel #2 of the DNI Circuit Assignment form.
• Program the Zone Number and Interconnect Number in the Loudspeaker Paging Assignment form. In multiple-zone systems, all-zone paging must be designated 00 whether all-zone paging is enabled or not.
• Ensure that the station is not restricted from Paging in the Interconnect Restriction Table.
• Enable Pager Access - All Zones and/or Pager Access - Individual Zones in the Class of Service Options Assignment form.
• If you intend to use a feature access code in Operation, assign a code to Loudspeaker Paging in the Feature Access Code Assignment form.
• If you intend to use a feature key in Operation, program a Paging key in the Multiline Set Key Assignment form.
Operation
2500, SUPERSET 401, SUPERSET 401+, and SUPERSET 4001 telephones:
To use Paging:
• Lift the handset.
• Dial the Paging Feature Access code.
• Dial the Paging zone number (if required).
• If you hear a busy tone, dial the Loudspeaker Pager Override Feature Access code.
• Make the announcement.
• Hang up.
SUPERSET 410, SUPERSET 4, SUPERSET 420, SUPERSET 430, SUPERSET 4015, SUPERSET 4025, SUPERSET 4125, and SUPERSET 4150 telephones:
To use Paging:
• Lift the handset.
• Press Paging, Page, or Pager.
• Dial the Paging zone number (if required).
• Make the announcement.
• Hang up.
Attendant consoles:
To use Paging:
• Press Pager or Page.
• Dial the Paging zone number (if required).
• Make the announcement.
• Press Release or Cancel.

Shooting from the hip here but, dont you have to strap back 2 wires on the block?

Alex is correct,

Install E&M Paging

To install E&M paging
1. Install an E&M trunk card and ensure that the circuit is set up as Type V.
Note: The E&M trunk card(s) used for loudspeaker paging are dedicated and may not be used for any other purpose.
2. Attach the circuit tip and ring leads to the paging adapter interface via the MDF.
3. Attach the music source to the paging adapter via the MDF, strap the E&M trunk E and M leads together at the MDF, and connect the E and M leads to the page control inputs of the paging adapter via the MDF (according to the manufacturer’s instructions).
4. Connect the paging adapter to an appropriate power source (according to the manufacturer’s instructions).
5. Connect the external speakers as required to the paging adapter via the MDF (according to the manufacturer’s instructions).