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3300 EHDU Mid-Call features
#115742 07/18/12 01:04 PM
Joined: Apr 2007
Posts: 337
panda Offline OP
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I have a 3300 MXE release 5.0 and the External Hot Desking is working except for the mid-call feature. When I call in on my PSTN and connect to a 3300 internal extension and try to press 3 for conference all I hear is the DTMF tone at both parties. I have mid-call enabled.
System options: External Hot Desking - Single Digit Mid Call Features is set to "yes"
In my cos for the EHDU cos 21 I have Hot Desk External User - Allow Mid-Call Features set to "yes"
I have tried playing with the answer supervision but to no avail, it is like I do not have a DTMF receiver while on the analogue PSTN trunk and if not I am not sure how to hold one.

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Re: 3300 EHDU Mid-Call features
#115743 07/19/12 05:01 AM
Joined: Oct 2008
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Don't you have to press flash to invoke the feature?


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Re: 3300 EHDU Mid-Call features
#115744 07/23/12 07:32 AM
Joined: Apr 2007
Posts: 337
panda Offline OP
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the feature codes do not work as I believe there is no DTMF receiver.


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