web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#115817 09/24/01 09:39 AM
Joined: Sep 2001
Posts: 1
Member
OP Offline
Member
Joined: Sep 2001
Posts: 1
Hi all,
I had just start a new job and part of this has to deal with the phone system. The person that was in this position had taken all the book for the Onyx system. I have bought most of the books that I require and I still can’t get into the system. I have all the password and he did leave a cable \connected to the system which is a straight thru db9 to db9 connected to the AUX Module DCE port.
I had tried to connect this to the laptop’s com 1 port and use hypertermal to get to the main screen and all I get a bunch of jibberish out of the connections. I have called many support numbers and not too many support this system. Any idea will help.
Thanks

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#115818 09/24/01 01:09 PM
Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
*****
Offline
RIP Admin-Founder
*****
Joined: Jun 2001
Posts: 10,631
>get a bunch of jibberish out of the connections<

That sounds like the baud rate isn't the same,
try a few different baud rate settings on your PC.

#115819 10/19/01 05:32 PM
Joined: Sep 2001
Posts: 6
Member
Offline
Member
Joined: Sep 2001
Posts: 6
>get a bunch of jibberish out of the connections<

That sounds like the baud rate isn't the same,
try a few different baud rate settings on your PC.
[/QUOTE]

#115820 10/19/01 05:40 PM
Joined: Sep 2001
Posts: 6
Member
Offline
Member
Joined: Sep 2001
Posts: 6
One of the best tech tools you can get is call a "smart cable".Once this is installed and you get led's to lite go to the operators phone and press icom,#,0, then select baud rate ,none 8 1 you should be good to go.also shift 1-4 will toggle history on or off. good luck

#115821 11/18/01 05:47 PM
Joined: Nov 2001
Posts: 1
Member
Offline
Member
Joined: Nov 2001
Posts: 1
this is a common problem with aux cards on
the onyx vs. However, it's a good indicator in your case that your getting anything at all. Ussually when the aux card is bad you get nothing at all. Try this, at ext 300 (operators set, if cos set to 30) lift handset press PGM# key dial 0 dial 4, hang up.This resets your com port to 9600 n 8 1.
If this doesn't work make sure you have a good ground first, then if so disconnect it
and try without. Also if you have an expanded system (more than 1 cabinet) power down disconnect mod cord from slave aux restore power and try again.

good luck


Moderated by  JWRacedog 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5