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#122942 03/01/05 12:21 AM
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A customer has a Smdr5 and a Cti 100. He wants me to hook up to his Mics 4.1. and call pilot 100. I have no manuals to install these. Can anyone tell me what I need to get these fired up?

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#122943 03/01/05 08:08 AM
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The SMDR uses a station port. Once connected, use a db9 to db 25 cable to hook your laptop to the SMDR and use hyperterminal to watch it log the calls. Dedicate a PC to this SMDR and load call accounting software to it. Simple as it seems.

#122944 03/03/05 12:08 AM
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Where can I get the software?

#122945 03/03/05 07:21 AM
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No "software" needed. The SMDR's are backwards compatible. The system will know what to do with the piece of equipment once installed.

#122946 03/03/05 12:10 PM
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Mike,

I just looked into this today. There is a company in Oshawa that sells it and they are the Nortel authorized dealer for it. It's not cheap but I'll send you the info. The guy sent me a quote on a pdf. They'll send you a trial copy first as well.

Chris

[This message has been edited by bartel (edited March 03, 2005).]

#122947 03/06/05 01:52 AM
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Chris...waiting your response...Mike

#122948 03/07/05 02:02 AM
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I sent you an email the other day with the pdf and the price, didn't you get it?

#122949 03/09/05 01:57 PM
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Nope...never got it...Mike


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