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Joined: Jun 2003
Posts: 117
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Posts: 117 |
A customer has a Smdr5 and a Cti 100. He wants me to hook up to his Mics 4.1. and call pilot 100. I have no manuals to install these. Can anyone tell me what I need to get these fired up?
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Joined: Feb 2005
Posts: 3
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The SMDR uses a station port. Once connected, use a db9 to db 25 cable to hook your laptop to the SMDR and use hyperterminal to watch it log the calls. Dedicate a PC to this SMDR and load call accounting software to it. Simple as it seems.
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Joined: Jun 2003
Posts: 117
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Where can I get the software?
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Joined: Feb 2005
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No "software" needed. The SMDR's are backwards compatible. The system will know what to do with the piece of equipment once installed.
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Joined: Feb 2003
Posts: 177
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Mike,
I just looked into this today. There is a company in Oshawa that sells it and they are the Nortel authorized dealer for it. It's not cheap but I'll send you the info. The guy sent me a quote on a pdf. They'll send you a trial copy first as well.
Chris
[This message has been edited by bartel (edited March 03, 2005).]
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Joined: Jun 2003
Posts: 117
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Chris...waiting your response...Mike
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Joined: Feb 2003
Posts: 177
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I sent you an email the other day with the pdf and the price, didn't you get it?
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Joined: Jun 2003
Posts: 117
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Nope...never got it...Mike
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