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Joined: Jul 2007
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I maintain larger 81C pbx's, but have a couple of MICS in the field connected with point to point PRI's. How do you set up CPD in the MICS? I am unable to dial a extension 7852 in the 81C from the MICS.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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 CDP? Is the the only ext you can't dial?
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Apr 2007
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We need a little more info on how the sites are networked.
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Joined: Jul 2007
Posts: 6
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Yes, that is the only digit that can not be dialed.
I went to Service>Routing Services>DestCodes and found all others DNs that I can dial. However, the system will not allow me to add the DN 7852.
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Joined: Apr 2007
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Is there a destination code for this extension?
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Joined: Jul 2007
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No, and it will not allow me to add it. I see Dest Code 7851 7855 7856...so on.
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Joined: Apr 2001
Posts: 1,390
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Originally posted by mjamm1:
7851 7855 7856...so on. You have it backwards. Dont create dest codes for every ext. I have no idea what your number plane looks like for your entire network - but at first glance i would delete all those codes and create just 78** as one code to cover all those extensions / office, or at a minimum 785*. You really need to gives us more info on the rest of your sites and the extensions.
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Joined: Jul 2007
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22 sites tandem through my 81c. The person I took over for had the dialing plan all over the board. various 78xx DNs can appear an any number of the sites. 7852 that I can not dial from the norstar is in a remote system off my 81C. However, other 785x DNs are in the norstar in question.
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Joined: Apr 2001
Posts: 1,390
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Well, that still does not give us enough information. I really think you should get someone in there who can clean things up. With 22 sites you should really go to a 5 digit dialing plan to simplify all the routing, but that may take way too much time and effort to revamp you entire system. The most sites i have done was 6 and the key is to create a plan so when an employee moves from one location to another there is no learning curve; for example reaching lets say the Boston office is always 78** no matter what branch office he is in.
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Joined: Jul 2007
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Please don't take this the wrong way, because I am a strong believer in forums. I am well capable on the larger PBX's and resolving dialing plans, but as you stated It does take time and I have to get this issue resolved now.
I am in a government facility and management is preventing me to moving to a 5-digit plan, so this is what I have to work with in the time being.
Its only this one Norstar I am having issues with. And I do really appreciate your assistance.
Is it the destination codes you use to dial off premise extensions?
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