|
|
|
|
Joined: Jun 2007
Posts: 36
Member
|
OP
Member
Joined: Jun 2007
Posts: 36 |
I am having the exact same problem as a previous post by ITPhoneguy on a Norstar Flash. I reset the VM from scratch and all I have done is record the company greeting. Now when I set a line to AA I hear my message, instead of simply routing to the general delivery or attendant box to leave a message Nora comes on and gives a list of options I don't want to use. This should be a simple setup and it has turned into something far more difficult than it should be. I have the manuals and am no beginner, can anyone out there answer what seems to be a simple task of disabling the prompt coming on with the main greeting?
???? Thanks, MTMike
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
|
|
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Enter Table Number.
AA menu prompt = No
Record 1 second of dead air.
Save
If CON is the opposite of PRO
Then what is the opposite of Progress?
|
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Jim's method will work, but without properly recording a greeting and custom table prompt you run the risk of dead air if a caller is ever returned to AA.
Best to record your greeting and table prompt correctly.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
|
Joined: Sep 2009
Posts: 173
Member
|
|
Member
Joined: Sep 2009
Posts: 173 |
Yeah, it's best to do everything right.
LOL
|
|
|
|
Forums84
Topics94,284
Posts638,769
Members49,765
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (James D.),
181
guests, and
286
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
