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Joined: Sep 2003
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Have a NAM on the wall at home, seems to be OK, but calls in don't go to mailboxes but loop back to the main menu.
I understand there's a fix for this. Does anyone know?
NT5B74AAAZ NVM 4.0.04A
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Joined: Jul 2005
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in capabilities make sure forward no answer is set to the vm dn
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Joined: Oct 2008
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Check Forward No Ans rings against DRT rings,, they will conflict. Calls will go to General Delivery mailbox if DRT timer is lower (or the same) as No Ans timer.
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Joined: Sep 2003
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No, it's something else.
The call loops back to the main menu regardless of CFNA to VM DN, or DRT.
I heard there was a fix for this problem.
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Joined: Aug 2002
Posts: 1,088 Likes: 2
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what type of KSU and software version of KSU?
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Joined: Mar 2001
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Have you looked at Common Settings, Control Sets?
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Feb 2005
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Did you fix?
If your phone system is 6.0 or higher you will need to upgrade the NAM to 4.1
Or run the REDIRECT patch for NAM.
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Joined: Oct 2005
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10:1 odds this a MICS running 5.0. Patch the NAM.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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