web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#159830 08/29/07 11:04 AM
Joined: Oct 2001
Posts: 13
jima Offline OP
Member
OP Offline
Member
Joined: Oct 2001
Posts: 13
I work for a CLEC. We recently turned up a typical PRI to a customer who also had KX-TDA100 installed at the same time.(I don't know what was there before, but it used analog lines.) Anyway, our sales guy was just told by the customer that they don't "hear themselves talk" since changing the phone system and it bothers them. I believe the customer is describing no sidetone. Does this system have a setting to adjust sidetone?
Thanks.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#159831 08/29/07 11:51 AM
Joined: Oct 2005
Posts: 1,078
Member
Offline
Member
Joined: Oct 2005
Posts: 1,078
I noticed it myself I did an install for
our sister company on cape cod tda 600 paetec pri 23 and you don't here your own voice when you are talking and i thought it was odd thought it was inherent to paetec and thought that the customer
would pick up on it and even asked the sales guy that sold the job what gives since he was the pri rep as well. just looked at the software
and my answer is i don't think so. the vendor
that did the install should get in the queue
and ask what gives.

#159832 08/29/07 06:32 PM
Joined: Jan 2007
Posts: 1,026
Member
Offline
Member
Joined: Jan 2007
Posts: 1,026
Actually there is an adjustment that can be made. However, Panasonic has no official stance on it and I've been told it can affect faxes, if they are going through the PRI.

#159833 08/30/07 01:05 AM
Joined: Oct 2005
Posts: 1,078
Member
Offline
Member
Joined: Oct 2005
Posts: 1,078
so I am not crazy I noticed months ago on the day we were testing the PRI
loud I gotta say that its prob better and you have no problem hearing the remote party ...

#159834 08/30/07 03:02 PM
Joined: Oct 2001
Posts: 13
jima Offline OP
Member
OP Offline
Member
Joined: Oct 2001
Posts: 13
kevhawk13, what is it that I can ask the technician to check or try, assuming no fax issues?
thanks

#159835 08/30/07 07:03 PM
Joined: Jan 2007
Posts: 1,026
Member
Offline
Member
Joined: Jan 2007
Posts: 1,026
PM sent.

#159836 08/31/07 09:12 AM
Joined: Oct 2001
Posts: 13
jima Offline OP
Member
OP Offline
Member
Joined: Oct 2001
Posts: 13
It's in the hands of the tech now. He'll let me know the outcome.

Thank you


Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,097 Shoretel
187,703 CTX100 install
186,792 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
pvj 4
Who's Online Now
1 members (Curlycord), 90 guests, and 236 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5