|
|
Joined: Feb 2006
Posts: 30
Member
|
Member
Joined: Feb 2006
Posts: 30 |
I have one phone extension that rings busy when you call internally while they are on the phone. It does not go to voice mail as all the other extensions do. Is this something that needs to be changed in the DK280 or our voice mail system?
Robert Comstock
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Feb 2005
Posts: 196
Member
|
Member
Joined: Feb 2005
Posts: 196 |
Is IT in DND? Is IT call forwarded to VM on Busy?Does IT say anything on the display? If you call IT when nobody is on the phone does IT ring and goto VM?
|
|
|
|
Joined: Mar 2001
Posts: 3,869
Member
|
Member
Joined: Mar 2001
Posts: 3,869 |
It sounds like you have call forward no answer programmed but not call forward busy.
You could do [Int] # 6 0 1 [Redial] [Speaker] to clear all call forwarding and then do the Call forward busy/no answer and see if that fixes it.
THE Bracha, old blond specialist in Rube Goldberg solutions.
|
|
|
|
Joined: Feb 2006
Posts: 30
Member
|
Member
Joined: Feb 2006
Posts: 30 |
Thank you Old blond hippity hopping bunnie. That was it.
Robert Comstock
|
|
|
Forums84
Topics94,529
Posts640,030
Members49,852
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
135
guests, and
55
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|