Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Recording all phone conversations.
#190612 08/20/07 07:03 AM
Joined: Feb 2006
Posts: 30
Member
OP Offline
Member
Joined: Feb 2006
Posts: 30
We have a Strata DK280 system. A request has come in to have the phone system record all phone conversations and then have the ability to go back and review them at a laster time. Is there a piece of hardware out there that we can add in to our system that would allow this to happen? Any feedback/advise is appreciated.


Robert Comstock
EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: Recording all phone conversations.
#190613 08/20/07 07:36 AM
Joined: Jun 2007
Posts: 627
Member
Offline
Member
Joined: Jun 2007
Posts: 627
There is a device called echo. It's kinda expensive if I remember, and it is an add on to every phone, goes in place of an HHEU.

If they have analog lines, there is a device that we installed in a investment place, that will automatically pickup and record all incoming and outgoing calls. I do not remember what they were called.

Last option, if you have $50,000 to drop, is a server that half taps your digital phones. When a conversation is started it records and saves the conversations on the server. Any manager with access to the machine can review and playback any conversation from any extension at any time. If it is something you would like to invest in, I can get the name of the unit for you.

Re: Recording all phone conversations.
#190614 08/20/07 08:00 AM
Joined: Nov 2005
Posts: 645
Member
Offline
Member
Joined: Nov 2005
Posts: 645
Another option is to upgrade your system to a CIX 670 and get the Oaisys Tracer product with it. This would get you the latest software and support a well as the means to record all conversations from start to finish.

Re: Recording all phone conversations.
#190615 08/20/07 08:52 AM
Joined: Aug 2006
Posts: 3
Member
Offline
Member
Joined: Aug 2006
Posts: 3
Do you have a T-1 or 1FB's?

Re: Recording all phone conversations.
#190616 08/20/07 06:50 PM
Joined: Mar 2005
Posts: 406
Member
Offline
Member
Joined: Mar 2005
Posts: 406
Trisys also has a product for this

https://www.trisys.com/replay.htm

Re: Recording all phone conversations.
#190617 08/21/07 06:17 AM
Joined: Jul 2006
Posts: 728
Member
Offline
Member
Joined: Jul 2006
Posts: 728
Ultimate has a make shift station recorder that records as a VOX file on the computer. Its inexpensive but a pain if you have a lot of extensions. Wygant has Station side recording as well.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
TDA50G power consumption
by kenc - 09/27/20 01:23 PM
Caller ID and Panasonic PBX/VMS & ATT
by DonaldR - 09/25/20 01:42 PM
Comdial DX-80 Voicemail Routing
by perryldonald - 09/25/20 12:48 PM
Separate day/night schedules on TDE100
by EV607797 - 09/25/20 03:29 AM
Who's Online Now
28 members (hitechcomm, Silversam, usedphones, metelcom, nortelvoip, jsaad, phonman123, Telesystems, ECI Tech, BobRobert, Yoda, C5Z, LenShustek, dexman, Ruben, newtecky, nameless, Tip&Ring, justbill, RATHER BE FISHING, kenc, MarcTopia, Touch Tone Tommy, wikiwarrior22, hbiss, Meyery2k, JBean3329, RonP), 131 guests, and 36 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,972
Posts637,332
Members49,354
Most Online5,661
May 23rd, 2018
Today's Birthdays
bcampbell, Joe Brez, masonville
Newest Members
Adam19871, tmr-afmk, Big Alan, simsh, bencahill
49354 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 34
hbiss 12
teleco 10
ABLE1 9
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners