web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2006
Posts: 30
Member
OP Offline
Member
Joined: Feb 2006
Posts: 30
We have a Strata DK280 system. A request has come in to have the phone system record all phone conversations and then have the ability to go back and review them at a laster time. Is there a piece of hardware out there that we can add in to our system that would allow this to happen? Any feedback/advise is appreciated.


Robert Comstock
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jun 2007
Posts: 627
Member
Offline
Member
Joined: Jun 2007
Posts: 627
There is a device called echo. It's kinda expensive if I remember, and it is an add on to every phone, goes in place of an HHEU.

If they have analog lines, there is a device that we installed in a investment place, that will automatically pickup and record all incoming and outgoing calls. I do not remember what they were called.

Last option, if you have $50,000 to drop, is a server that half taps your digital phones. When a conversation is started it records and saves the conversations on the server. Any manager with access to the machine can review and playback any conversation from any extension at any time. If it is something you would like to invest in, I can get the name of the unit for you.

Joined: Nov 2005
Posts: 645
Member
Offline
Member
Joined: Nov 2005
Posts: 645
Another option is to upgrade your system to a CIX 670 and get the Oaisys Tracer product with it. This would get you the latest software and support a well as the means to record all conversations from start to finish.

Joined: Aug 2006
Posts: 3
Member
Offline
Member
Joined: Aug 2006
Posts: 3
Do you have a T-1 or 1FB's?

Joined: Mar 2005
Posts: 406
Member
Offline
Member
Joined: Mar 2005
Posts: 406
Trisys also has a product for this

https://www.trisys.com/replay.htm

Joined: Jul 2006
Posts: 728
Member
Offline
Member
Joined: Jul 2006
Posts: 728
Ultimate has a make shift station recorder that records as a VOX file on the computer. Its inexpensive but a pain if you have a lot of extensions. Wygant has Station side recording as well.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,109 Shoretel
187,715 CTX100 install
186,806 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 7
pvj 4
jc2it 4
Who's Online Now
1 members (Curlycord), 183 guests, and 408 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5