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Joined: Oct 2006
Posts: 15
Member
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Member
Joined: Oct 2006
Posts: 15 |
This should be an easy qustions, but i cant seem to find it.
We have a dk40i with a stragaty 4 port flash voicemail, about 18 phones.
about 1/2 of the phones go to voicemail in a RNA after about 4 rings, the other phones dont ever go to VM, also i think this could be related, but the half that it is not working on, when they put there phone in DND mode, thw calls dont go to there personal VM box. This cant be that hard to setup, but i cant seem to find it. Any help would be greatly useful. thanks
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
2 things. Are ALL the phones CF-NA to Voicemail? Also, you have to set the ID code on each phone so it knows which mailbox to go to.
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Joined: Oct 2006
Posts: 15
Member
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Member
Joined: Oct 2006
Posts: 15 |
I dont think they all are CF-NA to voicemail. How would i find out, of more importantly, how would i set them to be?
as far as the Id code, very possible they are not set, could you tell me how to set those too?
Thanks, i feel like an idiot.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
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Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
ID codes would be , Intercom / #656 / 91 / ext # / redial, Intercom / #657 / 92 / ext # / redial. CF/NA is , Intercom / #603 / VM pilot number or first ext. of VM / speed dial key / enter time in seconds before cal forwards / redial.
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
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