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Joined: Oct 2003
Posts: 694
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Posts: 694 |
I HAVE BEEN ASKED TO TAKE OVER A VODAVI SYSTEM AND HAVE NO REAL EXPERIENCE WITH THIS SYSTEM. THE CUSTOMER IS TRACKING DOWN A MANUAL, BUT I WANTED A HEADSTART ON THIS. MOSTLY IT SEEMS VOICEMAIL TROUBLE. PHONE DISPLAYS MESSAGE, NO MESSAGE LIGHT AND NO MESSAGE WHEN BOX IS CHECKED. MESSAGES ARE BEING CUT OFF. PEOPLE SAY THEY LEFT MESSAGE, BUT NO MESSAGE WAS RECIEVED. THEY ALSO HAVE TO POWER THE SYSTEM OFF AND ON AGAIN TO HAVE ACCESS TO ONE OF THEIR OTHER LOCATIONS. NORMALLY THEY CAN JUST CALL THIS OTHER SIGHT BY DIALING DIRECT EXT #S, BUT ONCE DAILY THEY HAVE TO RESET FOR THIS TO WORK. THANKS FOR THE HELP IN ADVANCE
EMMITT2727
Shawn Connect Telecom www.connecttelecom.us In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
Posts: 1,492 |
what Vodavi system are we talking?
gary
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Joined: Oct 2003
Posts: 694
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Joined: Oct 2003
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Shawn Connect Telecom www.connecttelecom.us In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
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do you know what voice mail is attached to it? Digital dispatch, analog dispatch?
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Joined: Oct 2003
Posts: 694
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Posts: 694 |
I beleive it is a digital dispatch ver 1.2. that is the marking on the side.
Shawn Connect Telecom www.connecttelecom.us In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
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