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#225886 06/16/04 03:31 AM
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I had the sys 48 at home to program. I set up caller ID to work "name and number" and it worked fine. I unplugged the system to bring it to the job and the caller id doesn't work now. All of the mem blocks are still set up and a separate id box works so I know it not Verizon.
Any suggestion would be appreciated.
Lane


ljubb
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#225887 06/16/04 10:36 AM
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Are you using an auto att?

#225888 06/16/04 11:20 AM
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No ...I am not using auto att
Lane


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#225889 06/16/04 11:48 AM
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i'm guessing you went thru all of these settings just to be sure?

Caller ID Indication
Card Interface Slot Assignment 7-1
MIF (ANI/Caller ID) Assignment 7-3-04
Caller ID Display Assignment for System Mode 1-1-78
Caller ID Display for CAR Key Assignment 4-49
Caller ID Display Assignment for CO/PBX Line 3-44
Caller ID Outgoing CO Selection 4-44
Class of Service (Station) Feature Selection 2 1-8-08 4-3, 4-4,5-7
Station to Class of Service Feature Assignment 4-17
Line Key Selection for Tenant Mode 2-06
Line Key Selection for Telephone Mode 4-12
Extension Line Key Ring Assignment (Day Mode) 4-37
Extension Line Key Ring Assignment (Night Mode) 4-38
CO/PBX Ring Assignment (Day Mode) 4-01
CO/PBX Ring Assignment (Night Mode) 4-02
DIT Assignment 3-42
ANA Assignment 3-43
Caller Name Indication Selection 3-53

#225890 06/16/04 02:51 PM
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I'll re-check all of them tomorrow.
Thanks


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#225891 06/16/04 05:29 PM
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you can do caller id without a mif card (mif card will store the callerid) so 7-1 might not be an issue. but check the co cards under 7-1 and make sure that they are set for coid not just coi.

same with 7-3-04. need a mif card.

1-1-78 is where you put the stations to receive the caller id (up to 16)

4-49, 4-37, 4-38 are probably a non issue. it's just for car keys. you probably don't have lines ringing to car keys.

the class of service stuff i'd check.

4-01, 4-02 ringing i would check. the lines have to ring the stations in order to see the callerid

3-42, 3-43 are also a non issue. dit/ana would make it ring only in 1 place

#225892 06/20/04 12:13 AM
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Chris.......
Problem was CO line was prev tapped so many times, signal wasn,t clean. Ran new line from CO junction and callr ID is back.
Thanks for the help.


ljubb
#225893 06/20/04 04:28 PM
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no prob.......any time!


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