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Joined: Jun 2005
Posts: 6
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Joined: Jun 2005
Posts: 6 |
Message button on users phone flaky. Immediately after connecting phone you press it and it takes you to VM. Three seconds later you press it and nothing. Where can I program this button or how to reset?
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Joined: Mar 2003
Posts: 680
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Joined: Mar 2003
Posts: 680 |
We need to know what system you are using.
DJ
------------------
Watson to Bell: "It must be working, all I get is a busy signal"
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Joined: Jun 2005
Posts: 6
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Joined: Jun 2005
Posts: 6 |
Duh, sorry. Elite IPK with EliteMail VMS. This is a 16 button display phone sepcifically.
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Joined: Nov 2003
Posts: 1,313
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Joined: Nov 2003
Posts: 1,313 |
the button has to be set as a feature access in system programming.
then you would go to the phone in question
feature
redial
1
(pilot ext number of the vm)
feature
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Joined: Jun 2005
Posts: 6
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Member
Joined: Jun 2005
Posts: 6 |
Chris! Yes, programming it is where I'd like to be but how the heck do I get to that? I have the SAT but cannot find the right memory spot to amend/add this setting for either the message or directory buttons. As well, pressing F-R-1-Pilot number results in an error condition being shown in the display. Any hints?
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