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Joined: Aug 2006
Posts: 7
Member
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Member
Joined: Aug 2006
Posts: 7 |
i have a problem with an NEAX 2000. We have a phone that is a member of a ACD group and when they log in sometimes it automatically logs back out. other times it won't log in at all. Occassionaly it works. Its just this one phone and i have know clue. I usually don't service NEC however this is a good friend and i was just helping him out. I mainly deal with Tadiran. So NEC is new to me.
David
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
What kind of ACD are using? CCWX or just simple ACD using busy/unavail buttons?
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