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Joined: Oct 2005
Posts: 94
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Joined: Oct 2005
Posts: 94 |
Strange question: does anyone know what the warranty period is for a NEC EliteMail Hard Drive/Flash Drive? Customer has a FM2G(8) Flash Drive working on a VMS(8)-U30 card and it has crashed. I did the MF Test to determine the card is ok (I hope). Their old HD was replaced with this new Flash Drive in Sept. 2005. I seem to think the warranty period is for 2 years, but I'm not sure. . .
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Joined: Feb 2007
Posts: 21
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Key systems is 2 years. PBX systems are 1 year.
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Joined: Oct 2005
Posts: 94
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Thank you Cram. Can I get a second confirmation on that?
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
uhmm...why not call NEC rep or the distributor you got it from ?
Skip
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Serving SW and West central Fl since 1984
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Joined: Oct 2005
Posts: 94
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Unfortunately, I'm not a distributor for NEC and the vendor that replaced their HD back in '05 says it has a one year warranty. But, my gut says that's not true, and I would hate to repalce and charge my customer if it is still warrantied by NEC.
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
well if you didn't sell it and your not a NEC dealer how would you get NEC to honor the warranty ?
If it where me I would call the NEC rep and ask him
I would be surprised to find a VM warranted for longer than a year
Skip
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Serving SW and West central Fl since 1984
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Joined: Oct 2005
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Joined: Feb 2007
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If you touched it and are not an nec certified technicain that works for a current nec associate you have voided your customers warranty anyway.
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Joined: Feb 2007
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Its 1 year.. hope this helps 
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Joined: Dec 2006
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BCOM,
If you post the Bar Code, I'll be happy to look up the warranty expiration.
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