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#242731 12/31/09 10:27 AM
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BJW86 Offline OP
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our systemm is a NEC 2000 IPS. The problem is i foward all calls to my cell phone and when ther is a call from the out side the switch board can not release the call till i answer my cell phone.
If I could get any help in this matter it would be helpful. Thank You Brad


Brad
Phone System Manager for our NEC
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#242732 12/31/09 11:41 AM
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Check this program's settings:

08>206=0
08>253=0
08>324=0
08>028=0
08>063=0

Verify Program 360 for route to route connection, although this is most likely correct or it wouldn't work at all.

D

#242733 01/01/10 03:45 AM
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BJW86 Offline OP
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Thank you for your responce
I changed
08>206 From a 1 to 0
08>253 From a 1 to 0
08>324 From a 1 to 0
and
08>028
08>063
were set to 0

and the switchboard still can not release the call
Command 360 looks alright.
If you have any other ideas it would be helpful. Brad


Brad
Phone System Manager for our NEC
Choose a job you love, and you will never have to work a day in your life.
#242734 01/01/10 04:58 AM
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That's odd, because I had the exact same issue with a CP24 I had to C-load and the 08 commands are what got me going ok.....

You may need to contact NTAC if you can after the holiday.

D

#242735 01/01/10 07:14 AM
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I will contact then on Monday thanks for all your help.
Brad


Brad
Phone System Manager for our NEC
Choose a job you love, and you will never have to work a day in your life.
#242736 01/02/10 04:19 PM
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Don't have a manual to hand (in Dempasar airport going home) but there is another 08 Cmd around the 400s I think for post dialling on an ISDN call which will give this exact problem if set wrong.

#242737 01/04/10 04:54 AM
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R4+Z I looked in the 400's but I could not find anything that helped the problem.
Brad


Brad
Phone System Manager for our NEC
Choose a job you love, and you will never have to work a day in your life.
#242738 01/04/10 05:12 AM
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Try 410>03>xx & set to 00.

#242739 01/04/10 06:07 AM
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DrPbx that command is set to 410>03:00.
Brad


Brad
Phone System Manager for our NEC
Choose a job you love, and you will never have to work a day in your life.
#242740 01/04/10 12:00 PM
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Try Cmd 08 de 405 If I remember correctly it's worded a bit strange in the manual and you wouldn't expect it to have the effect it does! First time I experienced the problem I had to get TAC to find the solution for me and it took them a day to get back to me with the answer! Let us know if it works as I've lost the email that has the specifics in it.

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