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Joined: Sep 2005
Posts: 128
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Joined: Sep 2005
Posts: 128 |
our systemm is a NEC 2000 IPS. The problem is i foward all calls to my cell phone and when ther is a call from the out side the switch board can not release the call till i answer my cell phone.
If I could get any help in this matter it would be helpful. Thank You Brad
Brad
Phone System Manager for our NEC
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Joined: Apr 2007
Posts: 1,439
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Check this program's settings:
08>206=0
08>253=0
08>324=0
08>028=0
08>063=0
Verify Program 360 for route to route connection, although this is most likely correct or it wouldn't work at all.
D
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Joined: Sep 2005
Posts: 128
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Joined: Sep 2005
Posts: 128 |
Thank you for your responce
I changed
08>206 From a 1 to 0
08>253 From a 1 to 0
08>324 From a 1 to 0
and
08>028
08>063
were set to 0
and the switchboard still can not release the call
Command 360 looks alright.
If you have any other ideas it would be helpful. Brad
Brad
Phone System Manager for our NEC
Choose a job you love, and you will never have to work a day in your life.
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Joined: Apr 2007
Posts: 1,439
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That's odd, because I had the exact same issue with a CP24 I had to C-load and the 08 commands are what got me going ok.....
You may need to contact NTAC if you can after the holiday.
D
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Joined: Sep 2005
Posts: 128
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Joined: Sep 2005
Posts: 128 |
I will contact then on Monday thanks for all your help.
Brad
Brad
Phone System Manager for our NEC
Choose a job you love, and you will never have to work a day in your life.
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Joined: Feb 2005
Posts: 598 Likes: 4
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Joined: Feb 2005
Posts: 598 Likes: 4 |
Don't have a manual to hand (in Dempasar airport going home) but there is another 08 Cmd around the 400s I think for post dialling on an ISDN call which will give this exact problem if set wrong.
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Joined: Sep 2005
Posts: 128
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Joined: Sep 2005
Posts: 128 |
R4+Z I looked in the 400's but I could not find anything that helped the problem.
Brad
Brad
Phone System Manager for our NEC
Choose a job you love, and you will never have to work a day in your life.
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
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Try 410>03>xx & set to 00.
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Joined: Sep 2005
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DrPbx that command is set to 410>03:00.
Brad
Brad
Phone System Manager for our NEC
Choose a job you love, and you will never have to work a day in your life.
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Joined: Feb 2005
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Try Cmd 08 de 405 If I remember correctly it's worded a bit strange in the manual and you wouldn't expect it to have the effect it does! First time I experienced the problem I had to get TAC to find the solution for me and it took them a day to get back to me with the answer! Let us know if it works as I've lost the email that has the specifics in it.
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