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#252953 11/23/08 09:19 AM
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Good afternoon..

I have an old Dell 4600 model desktop with a wireless mouse & keyboard ( over 7 years old btw ).

Lately, I have been having trouble with an un-responsive, or, slow mouse. I thought it was just certain websites I frequent & thought my PC was infected, smile , however, I have noticed the same trouble when I simply launch a program without IE7 launched.

With some programs it's fine. With some websites it's fine.

I don't think it's just an "old" mouse.

And of course, I did try new batteries...


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#252954 11/23/08 09:50 AM
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Try a wired mouse! I just replaced the wireless mouse on my home pc as it was doing the same thing, now the problem is gone.

#252955 11/23/08 10:27 AM
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I had that problem and had to get rid of the anti-virus (McAfee). It just got too bloated for the system to handle. Try shutting your anti-virus down and see what happens.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
#252956 11/23/08 11:05 AM
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You can also try deleting if from the Device Manager and reinstall the drivers.

#252957 11/24/08 06:35 AM
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Is there any other wireless devices operating nearby? I've noticed that when my wife and I try use our wireless mice together, mine gets less responsive, while hers is perfectly fine.


Rob Cashman
Customer Support Engineer
#252958 11/24/08 06:52 AM
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Open task manager and see if there is anything new or unknown running in the background...even a screen saver can do this...also you might want to check and see that you are free of spybots, download spybot search and destroy(free version) and run a scan

#252959 11/24/08 02:47 PM
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best to go to the manufacters website and get the latest drivers. You would be suprised how important this can be. I had issues with the touch pad on my Dell laptop. Went to the site and got the latest driver...voila!!


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com

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