|
|
|
|
Joined: Sep 2004
Posts: 13
Member
|
|
Member
Joined: Sep 2004
Posts: 13 |
When i dial 0 from another extension and day and nite attd. is activated why does it go to the audix access message? thanks for any help.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jul 2001
Posts: 126
Member
|
|
Member
Joined: Jul 2001
Posts: 126 |
It could be that the zero button on you attd. setup is set up for a specific route. If it only happens on that phone extension, I would check the COS for the extension. Was the person who had the extension previously set up for a unique situation.
Good Luck
2wire
|
|
|
|
|
Joined: Sep 2004
Posts: 13
Member
|
|
Member
Joined: Sep 2004
Posts: 13 |
i apologize, it's all extensions...
|
|
|
|
|
Joined: Apr 2004
Posts: 207
Chris Howard
|
|
Chris Howard
Joined: Apr 2004
Posts: 207 |
William C. Howard
|
|
|
|
|
Joined: Feb 2005
Posts: 3
Member
|
|
Member
Joined: Feb 2005
Posts: 3 |
So what your saying is that pressing 0 from any extension in your office sends you do audix. I have seen this happen if the programmed operator position is unplugged/unavailable. Is your QCC or DLC console plugged in? What happens when outside callers press 0?
|
|
|
|
|
Joined: Sep 2004
Posts: 13
Member
|
|
Member
Joined: Sep 2004
Posts: 13 |
There is no problem from outside because when you dial the main number you get the auto attd. The problem is when you dial 0 from any extension and the day and nite are activated you get the audix access message. Now when you dial the console extension you do get the auto attd.
|
|
|
|
|
Joined: Apr 2004
Posts: 207
Chris Howard
|
|
Chris Howard
Joined: Apr 2004
Posts: 207 |
You need to look at the Intuity Audix programing, Look at the convering Ext. on the users mail boxs and the system covering Ext.
William C. Howard
|
|
|
|
Forums84
Topics94,525
Posts640,009
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
