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Joined: Aug 2005
Posts: 145
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Member
Joined: Aug 2005
Posts: 145 |
have a customer with a 3 cabnet FXII. 197 17E. I can connect to com 1 with hyperterm which lets me look at ow things are programed. I also have the correct version of VMMI for this release. I found the pin out for the serial port from a comdial manual and have configured an adapter accordingly. When i try to connect to the switch with VMMI I get an error of (the login has failed. Check to make sure the communications parameters are correct. I am using a bilcon usb to serial adaptor. It works with hyperterm on this system, and anyother systems i connect to. any ideas??? 
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Nothing is changing between your successful connection with Hyperterminal and trying with VMMI?
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Joined: Aug 2005
Posts: 145
Member
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Member
Joined: Aug 2005
Posts: 145 |
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Assuming you are using same Com port settings, same baud rate, and shutting down (closing) Hyperterminal before trying to connect with VMMI, I would guess VMMI possibly doesn't like your USB to serial adapter.
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Joined: Aug 2005
Posts: 145
Member
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Member
Joined: Aug 2005
Posts: 145 |
Is password the same for hyperterm and VMMI
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Yes. If it were password that was the issue, VMMI would tell you that it was the incorrect password.
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Joined: Aug 2005
Posts: 145
Member
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Member
Joined: Aug 2005
Posts: 145 |
Thanks guess ill look for a different adaptor
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Or use a PC with a REAL serial port.
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