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Joined: Dec 2006
Posts: 25
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Member
Joined: Dec 2006
Posts: 25 |
I have a DSUII with software 5C and a J0816. Ever since I inherited this system 5 years ago, station 17 has not worked. A known good phone connected to station 17's wires shows nothing on the lcd display, as if it is not powered. No voltage is present across the Red/Grn to Grn/red pair 8 (term 15-16).
I know that Station 17 is associated with the external audible ringer relay. Is there some programming setting for that relay that would prevent Station 17 from operating as a normal station? Is there any other reason that one station port would be unpowered and not working?
Thanks,
Andy
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Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
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Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
If you've defaulted the port and tried another tail and still have nothing you've got a bad port!
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Joined: Dec 2006
Posts: 25
Member
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Member
Joined: Dec 2006
Posts: 25 |
I pulled the 50 pin connector off the DSU cabinet, and there was no voltage across pins 8 and 33 (station 17). So, it seems I have a J0815 instead of a J0816.
Andy
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Originally posted by AndyL:
So, it seems I have a J0815 instead of a J0816.
Andy :rofl: That's one way to look at it, I guess. Justin
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