|
|
|
|
Joined: Dec 2006
Posts: 25
Member
|
|
Member
Joined: Dec 2006
Posts: 25 |
I have a DSUII with software 5C and a J0816. Ever since I inherited this system 5 years ago, station 17 has not worked. A known good phone connected to station 17's wires shows nothing on the lcd display, as if it is not powered. No voltage is present across the Red/Grn to Grn/red pair 8 (term 15-16).
I know that Station 17 is associated with the external audible ringer relay. Is there some programming setting for that relay that would prevent Station 17 from operating as a normal station? Is there any other reason that one station port would be unpowered and not working?
Thanks,
Andy
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
|
|
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
If you've defaulted the port and tried another tail and still have nothing you've got a bad port!
|
|
|
|
|
Joined: Dec 2006
Posts: 25
Member
|
|
Member
Joined: Dec 2006
Posts: 25 |
I pulled the 50 pin connector off the DSU cabinet, and there was no voltage across pins 8 and 33 (station 17). So, it seems I have a J0815 instead of a J0816.
Andy
|
|
|
|
|
Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
|
|
Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Originally posted by AndyL:
So, it seems I have a J0815 instead of a J0816.
Andy :rofl: That's one way to look at it, I guess. Justin
|
|
|
|
Forums84
Topics94,524
Posts640,007
Members49,851
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
235
guests, and
76
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
