|
|
Joined: Jul 2006
Posts: 61
Member
|
Member
Joined: Jul 2006
Posts: 61 |
I have one Phone that I can not dial out from It goes to a truck and Immediately says CO Hung Up Can someone please help me? The Phone System is a dcs500 The trunk works from othe phones You can call the extension via extension or phone Please Help. :bang:
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Nov 2007
Posts: 41
Member
|
Member
Joined: Nov 2007
Posts: 41 |
What type of trunck ive that the same problem with voip trunks if you dont program the outgoing cli it wont work.
please give some more info about the line and how you are tring to dial out on them
|
|
|
|
Joined: Nov 2005
Posts: 132
Member
|
Member
Joined: Nov 2005
Posts: 132 |
What version software are you use on the dcs500 ?
|
|
|
|
Joined: Jul 2006
Posts: 61
Member
|
Member
Joined: Jul 2006
Posts: 61 |
ver 2.2 2003 4.30 We do not use voice over ip pri trunck
|
|
|
|
Joined: Jul 2003
Posts: 6,768
Member
|
Member
Joined: Jul 2003
Posts: 6,768 |
That is not the version of your system. That is the version of one telephone. You need to get your dealer involved this looks like a new and just added phone.
|
|
|
|
Joined: Jul 2006
Posts: 61
Member
|
Member
Joined: Jul 2006
Posts: 61 |
Actually no the phone was working fine and just stopped dialing out I acctually email you on this topic and you never responded
|
|
|
|
Joined: May 2007
Posts: 1,218
Member
|
Member
Joined: May 2007
Posts: 1,218 |
I think I know what the problem is... please call my office at 573-499-9991.
Marc
|
|
|
|
Joined: Jul 2003
Posts: 6,768
Member
|
Member
Joined: Jul 2003
Posts: 6,768 |
Russopower, I have never recieved your email.
|
|
|
|
Joined: Jul 2007
Posts: 13
Member
|
Member
Joined: Jul 2007
Posts: 13 |
I have a customer complaining of the same problem on an iDCS100r2. It is a PRI trunk as well, but with only 13 B channels. Could I not have something set up correctly in mmc's?
|
|
|
|
Joined: Dec 2007
Posts: 64
Member
|
Member
Joined: Dec 2007
Posts: 64 |
Robertnms:
What are your software versions - MCP and T1/PRI?
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
|
Most Online5,661 May 23rd, 2018
|
|
|
|
|