DX80/120 trans.txt experts.|Sundance Business VOIP Telephone Help

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DX80/120 trans.txt experts. #44136 09/19/11 09:51 AM
Joined: Feb 2007 Posts: 902 Overland Park, Kansas Deltron OP Retired Moderator
OP Deltron Retired Moderator Joined: Feb 2007 Posts: 902 Overland Park, Kansas	I want the voice mail to transfer to a routing box instead of the system attendant when somebody doesn't want to leave a message in a mailbox and they dial 0. Naturally the DX won't let you enter anything in system programming other than valid extensions. I can't believe I forgot how to do this.

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Re: DX80/120 trans.txt experts. #44137 09/19/11 11:13 AM
Joined: Jul 2011 Posts: 317 Westminster MD dtcd21 Member
dtcd21 Member Joined: Jul 2011 Posts: 317 Westminster MD	Change the operator in the class of service (0)?

Re: DX80/120 trans.txt experts. #44138 09/20/11 12:42 PM
Joined: Feb 2007 Posts: 902 Overland Park, Kansas Deltron OP Retired Moderator
OP Deltron Retired Moderator Joined: Feb 2007 Posts: 902 Overland Park, Kansas	Well duh, I remember that now. Getting old sucks.

Re: DX80/120 trans.txt experts. #44139 09/20/11 12:47 PM
Joined: Jan 2006 Posts: 30 Zuet Member
Zuet Member Joined: Jan 2006 Posts: 30	Turn on DT in the trace and watch. The inbound digits are most likely going to a routing box with the default (no digits) going to the operators ext. 100? Don't forget about trans.nit and trans.day if you have them. They over ride trans.txt. Also, in a DX80, make sure any MB that has MWI code has a valid ext. on the PBX. Or you will be in a world of hurt as any port that tries to light a MWI to a non existant ext. will cycle forever in RNA.

Re: DX80/120 trans.txt experts. #44140 09/20/11 02:32 PM
Joined: Feb 2007 Posts: 902 Overland Park, Kansas Deltron OP Retired Moderator
OP Deltron Retired Moderator Joined: Feb 2007 Posts: 902 Overland Park, Kansas	Zuet, I just needed to set up a menu versus an extension when somebody dialed zero in a mailbox. It is in COS, day and night operator fields. I'd just forgot. The MWI issue was resolved very early on. I think in Rel. 8510.

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