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Joined: Feb 2007
Posts: 903
Retired Moderator
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Retired Moderator
Joined: Feb 2007
Posts: 903 |
I want the voice mail to transfer to a routing box instead of the system attendant when somebody doesn't want to leave a message in a mailbox and they dial 0.
Naturally the DX won't let you enter anything in system programming other than valid extensions.
I can't believe I forgot how to do this.
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Joined: Jul 2011
Posts: 317
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Member
Joined: Jul 2011
Posts: 317 |
Change the operator in the class of service (0)?
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Joined: Feb 2007
Posts: 903
Retired Moderator
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Retired Moderator
Joined: Feb 2007
Posts: 903 |
Well duh, I remember that now. Getting old sucks.
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Joined: Jan 2006
Posts: 30
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Member
Joined: Jan 2006
Posts: 30 |
Turn on DT in the trace and watch. The inbound digits are most likely going to a routing box with the default (no digits) going to the operators ext. 100?
Don't forget about trans.nit and trans.day if you have them. They over ride trans.txt. Also, in a DX80, make sure any MB that has MWI code has a valid ext. on the PBX. Or you will be in a world of hurt as any port that tries to light a MWI to a non existant ext. will cycle forever in RNA.
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Joined: Feb 2007
Posts: 903
Retired Moderator
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Retired Moderator
Joined: Feb 2007
Posts: 903 |
Zuet, I just needed to set up a menu versus an extension when somebody dialed zero in a mailbox. It is in COS, day and night operator fields. I'd just forgot.
The MWI issue was resolved very early on. I think in Rel. 8510.
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