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Joined: Jan 2010
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Having moved from VIP (see: VIP and Outlook ) we're now experimenting with mobile messaging. We have the feature active however I do not see a place to enter any kind of smtp information. I have my email address in Program 6 5, but do not receive email notifications on new messages. Is this something the installer will have to do? -.-
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Posts: 2,266 Likes: 1 |
Program 6 5 , isn't mobile messaging , I would suggest getting the installer involved
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Joined: Jan 2010
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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I thought you meant system programing , that is user programig , You will need to get the installer to do the system programing that needs to be done and also is the system equipted with the ACS card or a SIP card ?
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Joined: Jan 2006
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You will need to have your installer involved to program the SMTP and Mail IP address. We also created an email account just for mobile messaging, something like [email protected]Otherwise it works great. Cosmo
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Joined: Jan 2010
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All settings were entered correctly for SMTP and IP on day one of the install. ESI had to remote in and restart the card.
Issue resolved.
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Joined: Feb 2010
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We are having some problems where mobile messaging goes to sleep, we either have to pull the ASC card, or have tech support go in and reset the card. Is anyone else experiencing this?
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Joined: Mar 2010
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Program 824 nsp programing is where you put the SMTP info in
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Joined: Mar 2010
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there is new software to correct the asc card problem its the .18 software
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