Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
ringing stations to voicemail
#468681 09/06/07 10:59 AM
Joined: Aug 2007
Posts: 34
Member
OP Offline
Member
Joined: Aug 2007
Posts: 34
How can you define what mailbox you want an incoming call to go to if the lines have multiple ringing stations and you want it to go to a specific mailbox after a set amount of time?? there are just ringing stations on this line, no delayed ringing staions, this is on a POTS line..

EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: ringing stations to voicemail
#468682 09/06/07 12:01 PM
Joined: Jun 2006
Posts: 1,624
Member
*****
Offline
Member
*****
Joined: Jun 2006
Posts: 1,624
Sounds like you'll need a group mailbox or ringing call cover keys on the phones that do not take the message.


"I'm the one that has to die when it's time for me to die, so let me live my life, the way I want to."
-- Jimi Hendrix

Re: ringing stations to voicemail
#468683 09/06/07 12:07 PM
Joined: Aug 2007
Posts: 34
Member
OP Offline
Member
Joined: Aug 2007
Posts: 34
I've never setup a group mailbox before. how does that work???

Re: ringing stations to voicemail
#468684 09/06/07 03:04 PM
Joined: Oct 2004
Posts: 180
Member
Offline
Member
Joined: Oct 2004
Posts: 180
Need to know what system and software version you have and what voicemail system you have to be able to help

Re: ringing stations to voicemail
#468685 09/06/07 06:36 PM
Joined: Aug 2006
Posts: 1,679
Moderator-Iwatsu
*****
Online Content
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,679
If you have multiple ringing stations all forwarded to voicemail, the call is going to end up in the mailbox attached to the lowest PHYSICAL port number. This normally drives the attendant crazy. Depending on the voicemail you're using, you can create rules for call handling, or, depending on software version, delay-ring calls to the voicemail system. In this case, Class4, 12 must be set at least 4 seconds-one ring cycle- longer than Class 4, 16 or everything will end up in the same mailbox.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
Re: ringing stations to voicemail
#468686 09/07/07 05:14 AM
Joined: Aug 2007
Posts: 34
Member
OP Offline
Member
Joined: Aug 2007
Posts: 34
They have omega voice. I'll probably setup an all ring hunt group...

Re: ringing stations to voicemail
#468687 09/07/07 02:42 PM
Joined: Aug 2006
Posts: 1,679
Moderator-Iwatsu
*****
Online Content
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,679
An All Ring hunt group won't forward to voicemail, unless you delay ring the line to the voicemail hunt group, then use dynamic trunk routing to send the call to a specific maibox.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
Re: ringing stations to voicemail
#468688 09/10/07 06:17 AM
Joined: Aug 2007
Posts: 34
Member
OP Offline
Member
Joined: Aug 2007
Posts: 34
Yeap, that's what I did..I wish there was an easy way to define a mailbox you can send an all ring hunt group to without having to do tricky programming.

Re: ringing stations to voicemail
#468689 09/10/07 01:42 PM
Joined: Oct 2006
Posts: 61
Member
Offline
Member
Joined: Oct 2006
Posts: 61
Are there multiple greeting you are play? for example for lines 1-4 what it to go to greeting 1 and lines 5-8 go to greeting 2, but ringing multiple phones too? if so, there is much easier way. PM me and I will send you step by step instructions.


Alone we can do so little; together we can do so much

Moderated by  Jadix, JBean3329 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Comdial DX-80 Voicemail Routing
by perryldonald - 09/25/20 12:48 PM
Separate day/night schedules on TDE100
by EV607797 - 09/25/20 03:29 AM
TDA50 and the law
by dtel - 09/24/20 06:45 PM
DTMF digits echoing
by Keyset6 - 09/24/20 03:25 PM
Yealink W53P SIP DECT on Allworx
by aweaver - 09/24/20 02:07 AM
Who's Online Now
22 members (jsaad, perryldonald, ABLE1, RM SYSTEMS, BobRobert, Yoda, MooreTel, metelcom, hitechcomm, Skunky, LenShustek, Bob3470, pvj, EV607797, Mercenary Roadie, nortelvoip, ChrisRR, dexman, cswroe, JBean3329, justbill, hbiss), 199 guests, and 61 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,968
Posts637,304
Members49,354
Most Online5,661
May 23rd, 2018
Today's Birthdays
Laura Figueroa, mark dagg
Newest Members
Adam19871, tmr-afmk, Big Alan, simsh, bencahill
49354 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 34
hbiss 12
teleco 10
ABLE1 9
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners