Business Phone Systems

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#52873 05/17/05 12:38 PM
Joined: Jan 2005
Posts: 51
kota Offline OP
OP Offline
Joined: Jan 2005
Posts: 51
Can someone tell me how to have tiers within a Hunt Group? I would like to have a HG ring a set of Agent ID's then if they are busy move onto the next set. I tried setting up Agent ID Extension lists but when you set it to linear it rings all the agens in the list at the same time.

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VoIP Demo
#52874 05/18/05 07:48 PM
Joined: Aug 2001
Posts: 774
Joined: Aug 2001
Posts: 774
You can have your first HG recall to a second HG with different Agents in it, if that is what you are looking for.
Please complete your profile.
Voice and Data Cabling in DFW, [email protected]
DnR Communications

[This message has been edited by DnRComm (edited May 18, 2005).]

Voice and Data Cabling in DFW, [email protected]
DnR Communications

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