web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Oct 2012
Posts: 1
Member
OP Offline
Member
Joined: Oct 2012
Posts: 1
sx-200 analog/digital cabinet seems has lost DTMF.Can receive calls & dials out but very slow.
I have check the line polarity it seems fine.
Any help?
Thanks in advance.





Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jul 2006
Posts: 2,713
Likes: 10
Admin
***
Offline
Admin
***
Joined: Jul 2006
Posts: 2,713
Likes: 10
I'd be checking the DTMF receivers as it's fairly unlikely that you've had the programming change to pulse dialing. They are the cards with the blue tabs.

After that, I'd be looking at some external event, like the telco hates you.

Carl

Last edited by Carl Navarro; 10/06/12 05:54 AM.
Joined: Aug 2005
Posts: 2,125
Member
Offline
Member
Joined: Aug 2005
Posts: 2,125
Have you tested DTMF dialing at the Demarc?

Have you checked your receivers?

Have you checked trunk circuit descriptors?

Have you asked the users if anyone's been messing with the PBX lately?

Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
*****
Offline
RIP Moderator-Mitel, Panasonic
*****
Joined: Dec 2005
Posts: 7,056
Put your thinking hats back on. this is a 1000-1006 combo of digital and analog shelves.
( Re: old sx-200 (analog/digital) trunk has no DTMF dialing)

I'd almost bet that it's in the process of crashing for the last time. frown


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
Joined: May 2005
Posts: 1,006
Member
Offline
Member
Joined: May 2005
Posts: 1,006
I don't think there were any dip-switches on the trunk cards for dtmf vs. dial pulse. I remember there was programming the trunk "type" as dial pulse, dtmf, etc. I think 1311 for the trunk type was the correct setting. Why they would have changed is puzzeling. Time to dig out my books out of the garage.

Joined: May 2005
Posts: 1,006
Member
Offline
Member
Joined: May 2005
Posts: 1,006
Here it is- trunk group programming-1331= no supervision,smdr withoutmessege register,touch tone dial office, central office. Hope you have an overlay and know how to get into programming. Wait that's for the old straight analog! Gotta keep digging....

Joined: May 2005
Posts: 1,006
Member
Offline
Member
Joined: May 2005
Posts: 1,006
The only reference to dtmf or pulse would be in the trunk circuit descriptor (Form 13) for the T-1.

Joined: Jul 2006
Posts: 2,713
Likes: 10
Admin
***
Offline
Admin
***
Joined: Jul 2006
Posts: 2,713
Likes: 10
Now I'm confused. "old" SX-200 means Generic 217 and earlier. "Intermediate" SX-200 means 200D generic 1001-100x. "New" means 200/ML/EL Lightware 1x, not to be confused with 200-ICP.

So, if 200 Digital then which trunk cards? You still can have 9110's or whatever they were.




Joined: Aug 2005
Posts: 2,125
Member
Offline
Member
Joined: Aug 2005
Posts: 2,125
Good point. The Analog/Digitals were kind of a Frankenstein's Monster.

And as LH said... It may be going down for the last time. An upgrade is in order.

Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
*****
Offline
RIP Moderator-Mitel, Panasonic
*****
Joined: Dec 2005
Posts: 7,056
tdpandya we need a little response here. If you want any more assistance, let us know. If you got it fixed, we'd STILL like to know. And what fixed it. Someone might respond via PM, except that your profile is LACKING.

Last edited by Lightninghorse; 10/09/12 06:21 PM.

When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,710 CTX100 install
186,795 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
1 members (Professor Shadow), 206 guests, and 236 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5