|
|
Joined: Nov 2003
Posts: 1,310
Member
|
|
Member
Joined: Nov 2003
Posts: 1,310 |
Client doesn't want to purchase a new phone system, and has tasked me with adding call recording to all 30 sets. System has 6 ~ 8 analog lines.
Client would like to record/monitor all calls with about 30 days storage.
:confused:
D. Ocean
Miami, FL
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Do they want internal calls recorded or only outside calls?
|
|
|
|
|
Joined: Nov 2003
Posts: 1,310
Member
|
|
Member
Joined: Nov 2003
Posts: 1,310 |
Outside calls for training & marketing purposes. They do need to track which extension made/received the calls as well.
D. Ocean
Miami, FL
|
|
|
|
|
Joined: Jul 2006
Posts: 2,766 Likes: 22
Admin
|
|
Admin
Joined: Jul 2006
Posts: 2,766 Likes: 22 |
Trunkside will be less expensive. An 8-port DLI unit is probably a good entry level product.
Link sent via PM.
edit: oops. They'll have to mate the SMDR with the call records if you do trunkside.
Last edited by Carl Navarro; 11/25/12 10:35 PM.
This model is end of life
|
|
|
|
|
Joined: Nov 2003
Posts: 1,310
Member
|
|
Member
Joined: Nov 2003
Posts: 1,310 |
Yeah, that might be a deal-breaker. These are not technical people. Looking for an all-in-one solution. Money is no object (plastic surgeon).
D. Ocean
Miami, FL
|
|
|
|
|
Joined: Nov 2003
Posts: 1,310
Member
|
|
Member
Joined: Nov 2003
Posts: 1,310 |
Can't use a set-based system. Need something that records system wide, all calls in/out. Typical of what you would use at a call center or financial firm.
D. Ocean
Miami, FL
|
|
|
|
Forums84
Topics94,529
Posts640,025
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
317
guests, and
47
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
![[Linked Image]](https://sundance-communications.com/forum/images/559.jpg)