SBX-IP switch hook problem

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Re: SBX-IP switch hook problem Ted #541001 12/05/12 11:12 PM
Joined: Jan 2005 Posts: 15,405 Likes: 18 Fayetteville, NC EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire
EV607797 Moderator-Vertical, Vodavi, 1A2, Outside Wire Joined: Jan 2005 Posts: 15,405 Likes: 18 Fayetteville, NC	No problems here at all. I may have encountered one, but was never able to re-create it and had to take the customer's word. I replaced the phone and we now just use it as a bench test dummy. Ed Vaughn, MBSWWYPBX

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Re: SBX-IP switch hook problem Ted #541009 12/06/12 08:13 AM
Joined: Jan 2008 Posts: 3,821 Crestview Fla Derrick Retired Moderator
Derrick Retired Moderator Joined: Jan 2008 Posts: 3,821 Crestview Fla	I had a problem with one phone and it was very intermittent. I replaced the phone. www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.

Re: SBX-IP switch hook problem Ted #541023 12/06/12 11:05 AM
Joined: Nov 2002 Posts: 66 gastonia, nc, us scott leming Member
scott leming Member Joined: Nov 2002 Posts: 66 gastonia, nc, us	We have had this problem on several sbx sets and 1 700 set. I called Vertical RMA dept. They said they were aware of the issue and have told the manufacturer.

Re: SBX-IP switch hook problem Ted #541037 12/06/12 02:56 PM
Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN MnDave Moderator-Vodavi, Vertical, XBlue
MnDave Moderator-Vodavi, Vertical, XBlue Joined: Feb 2009 Posts: 3,136 Eden Prairie, MN	What S/N range & Rev levels are we talking about? - Dave S. - You can never appease your ideologue opponents.

Re: SBX-IP switch hook problem Ted #541052 12/06/12 06:37 PM
Joined: Aug 2004 Posts: 9,172 Likes: 22 Eastern North Carolina RATHER BE FISHING Admin
RATHER BE FISHING Admin Joined: Aug 2004 Posts: 9,172 Likes: 22 Eastern North Carolina	I've pulled ~18 sets or so lately for the issue. Don't have the rev of the set but all KSUs were 3.5an or greater.

Re: SBX-IP switch hook problem Ted #541077 12/07/12 09:06 AM
Joined: Nov 2007 Posts: 218 Westchester County, NY phoneguy10 Member
phoneguy10 Member Joined: Nov 2007 Posts: 218 Westchester County, NY	Have had the same problem over the past year or so on a bunch of the 7024 sets. Send em up to Aztec but its a pain in the neck. Not near the quality of the Vodavi 3000 series phones. phoneguy1

Re: SBX-IP switch hook problem Ted #541129 12/07/12 04:50 PM
Joined: Sep 2006 Posts: 204 Shreveport, La Tom N Member
Tom N Member Joined: Sep 2006 Posts: 204 Shreveport, La	I have sent back 3 of them for this same problem. One of them was an install last Thursday. For that particular install I also had to send back the KSU. It was dead out of the box.

Re: SBX-IP switch hook problem Ted #541359 12/11/12 01:51 PM
Joined: Sep 2009 Posts: 162 Arkansas Scotty Woods Member
Scotty Woods Member Joined: Sep 2009 Posts: 162 Arkansas	I have run into my first experience with this. 2 phone in an installation of 30. My problem is, it is the same location that I am having trouble with my DSS console that I have discussed in anothe thread. Scotty Woods Installation Technician N.E.T. Systems Blytheville, Arkansas

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