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Joined: Jan 2005
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Joined: Jan 2005
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No problems here at all. I may have encountered one, but was never able to re-create it and had to take the customer's word. I replaced the phone and we now just use it as a bench test dummy.


Ed Vaughn, MBSWWYPBX
Atcom VoIP Phones
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Joined: Jan 2008
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I had a problem with one phone and it was very intermittent. I replaced the phone.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Nov 2002
Posts: 66
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We have had this problem on several sbx sets and 1 700 set. I called Vertical RMA dept. They said they were aware of the issue and have told the manufacturer.

Joined: Feb 2009
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Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
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What S/N range & Rev levels are we talking about?


- Dave S. -

You can never appease your ideologue opponents.

Joined: Aug 2004
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I've pulled ~18 sets or so lately for the issue. Don't have the rev of the set but all KSUs were 3.5an or greater.


[Linked Image]
Joined: Nov 2007
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Have had the same problem over the past year or so on a bunch of the 7024 sets. Send em up to Aztec but its a pain in the neck. Not near the quality of the Vodavi 3000 series phones.


phoneguy1
Joined: Sep 2006
Posts: 204
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I have sent back 3 of them for this same problem. One of them was an install last Thursday. For that particular install I also had to send back the KSU. It was dead out of the box.

Joined: Sep 2009
Posts: 162
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I have run into my first experience with this. 2 phone in an installation of 30. My problem is, it is the same location that I am having trouble with my DSS console that I have discussed in anothe thread.


Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
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