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Joined: Jan 2005
Posts: 15,406 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,406 Likes: 18 |
No problems here at all. I may have encountered one, but was never able to re-create it and had to take the customer's word. I replaced the phone and we now just use it as a bench test dummy.
Ed Vaughn, MBSWWYPBX
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Visit Atcom to get started with your new business VoIP phone system ASAP
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
I had a problem with one phone and it was very intermittent. I replaced the phone.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Nov 2002
Posts: 66
Member
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Member
Joined: Nov 2002
Posts: 66 |
We have had this problem on several sbx sets and 1 700 set. I called Vertical RMA dept. They said they were aware of the issue and have told the manufacturer.
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
What S/N range & Rev levels are we talking about?
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
I've pulled ~18 sets or so lately for the issue. Don't have the rev of the set but all KSUs were 3.5an or greater.
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Joined: Nov 2007
Posts: 218
Member
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Member
Joined: Nov 2007
Posts: 218 |
Have had the same problem over the past year or so on a bunch of the 7024 sets. Send em up to Aztec but its a pain in the neck. Not near the quality of the Vodavi 3000 series phones.
phoneguy1
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Joined: Sep 2006
Posts: 204
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Member
Joined: Sep 2006
Posts: 204 |
I have sent back 3 of them for this same problem. One of them was an install last Thursday. For that particular install I also had to send back the KSU. It was dead out of the box.
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Joined: Sep 2009
Posts: 162
Member
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Member
Joined: Sep 2009
Posts: 162 |
I have run into my first experience with this. 2 phone in an installation of 30. My problem is, it is the same location that I am having trouble with my DSS console that I have discussed in anothe thread.
Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
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