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Joined: Sep 2009
Posts: 159
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I have a customer with an SBX IP 320 ver. 3.5 with voice mail. They called and said that they are trying to forward a message from one box to another, but when they dial 6 and the extension number, it says "time has expired". I have not seen this before. Anyone know what I am missing?
Scotty Woods Installation Technician N.E.T. Systems Blytheville, Arkansas
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Joined: Jan 2008
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Once again the user is either adding a key or missing a key. Note step 3
Forward a Message (using 24-btn digital phone) While listening to a message: 1. To add a comment to your message use the “Navigation†button to select the “Add†soft key, record your comment, and press # … the message will replay, including your comment. -or- To forward message “as is†press 6. 2. At the prompt, dial the station number where you want to send the message. 3. When prompted (if greeting exists): • Press 1 for regular delivery • Press 2 to mark urgent Note: Only 8-hour voice mail systems retain forwarded messages.
Last edited by Derrick; 03/10/14 11:34 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Sep 2009
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Thanks Derrick, I will see what I can find out this morning.
Scotty Woods Installation Technician N.E.T. Systems Blytheville, Arkansas
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Joined: Sep 2009
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Um, nope, Duh moment here, or there, she was trying to transfer to a user that does not have a mailbox........
Scotty Woods Installation Technician N.E.T. Systems Blytheville, Arkansas
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