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dial by name directory - Mitel sx200 el-ml
#569839 04/07/14 02:58 PM
Joined: Jul 2012
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oops Offline OP
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Hello,

I'm noticing that newer employees cannot be located through the auto-attendants "dial by name directory" .

I assumed that entering the persons name into the system manually for the extension/desktop device would be all that is needed, but obviously I am missing something.

Can someone help me understand where a phone/mailbox user's name needs to be entered so that callers can find them in the directory ?

thanks again

Mitel search for systems, cards, phones, software, manuals and repairs!
Re: dial by name directory - Mitel sx200 el-ml
oops #569851 04/07/14 04:39 PM
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You have to assign the names in the voicemail (edit the mailbox), not the pbx. The 2 are not that tightly integrated.
Be sure to verify whether the Auto-Attendant is prompting for the "First Name" or "Last Name".

Last edited by fifty5footer; 04/07/14 04:41 PM.

www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support
Re: dial by name directory - Mitel sx200 el-ml
oops #569853 04/07/14 04:47 PM
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Thank you fifty!

Re: dial by name directory - Mitel sx200 el-ml
oops #569920 04/08/14 04:11 PM
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if you have Express Manager software you can do it from there also, among other things with the mailboxes and menus.

Re: dial by name directory - Mitel sx200 el-ml
oops #570049 04/10/14 05:38 PM
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Where can I find the Express Manager software for this system ?
installation discs have long disappeared

Re: dial by name directory - Mitel sx200 el-ml
oops #570081 04/11/14 12:58 PM
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THAT'S WHAT WE DO!
See my profile for contact info!


www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support
Re: dial by name directory - Mitel sx200 el-ml
oops #570140 04/13/14 02:07 PM
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oops, go with fifty5footer they are the best


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