|
|
|
|
Joined: Jul 2006
Posts: 32
Member
|
OP
Member
Joined: Jul 2006
Posts: 32 |
I have a customer who had an Asterisk system that died and my salesman sold them a SV8100 to run his Polycom phones on. The customer has two models of phone. The Soundpoint IP550 and the Soundpoint IP330.
The 550 I have had very little trouble getting connected. The 330 I have programmed exactly the same as the 550 but it will not connect to the NEC.
Any ideas?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2004
Posts: 4,195 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,195 Likes: 2 |
First thing to check is whether you have enough 3rd party SIP licenses on the system.
Last edited by Coral Tech; 04/16/14 01:58 PM.
|
|
|
|
|
Joined: Jul 2006
Posts: 32
Member
|
|
OP
Member
Joined: Jul 2006
Posts: 32 |
|
|
|
|
|
Joined: Sep 2004
Posts: 4,195 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,195 Likes: 2 |
Simple things first can you browse into that phone and see it on the network? Also are you at the latest firmware? You also have to make sure that extension is in the numbering plan as a SIP endpoint.
Last edited by Coral Tech; 04/18/14 06:00 PM.
|
|
|
|
|
Joined: Feb 2013
Posts: 122
Member
|
|
Member
Joined: Feb 2013
Posts: 122 |
you should have unregistered port on the system and used them for SIP extension and i think the polycom phones run in the authentication mode
NEC Business Partner
Certified on SV8100,SV8500,SL1000
|
|
|
|
Forums84
Topics94,282
Posts638,762
Members49,764
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
62
guests, and
129
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
